Ordered a new 12 volt helm panel recently, modern push button switches with internal lighting and breakers rather than fuses.
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Unfortunately it was not compatible with the old panel as there was no way to connect it. (The old Albin panel have power feeds to a hot busbar, a switchable busbar and a negative/ground busbar: In other words, the power to the equipment comes from the panel itself.)
The new panel was not equipped with any busbars and there was no way of hooking it up.
It was well made and oozed of quality and workmanship but could not be installed on my boat unless I re-wired the entire boat.
Called and emailed “New Wire Marine” with my concerns and a guy called back: First he explained how smart he was by stating he was a professional in the industry, a surveyor for 22 years, etc. Then he told me how dumb I was and that I did not really understand marine electrics: I used phrases to describe the problem that he would never use and it was really my fault that they had built me a panel I could not use.
He offered to send me busbars for me to instal, or to return the panel for them to modify so it would be usable for my Albin 28TE and what would I like to do?Told him to send me return label so I could return the panel for a full refund.
(I would have worked with them to modify the panel and make it work if he had not been so condescending and what I perceived as arrogant)
The panel was probably a good product but you need to remove the old panel and take pictures of the back with all the power feeds and busbars before ordering one.
They never asked me to do just that, the only request was a frontal picture of the old panel.
I sure would have liked a new 12 volt panel, but will look elsewhere, don’t need to be talked down to. (Too old and too cranky for that)
Goodbye New Wire Marine and you can kiss the $1,552.31 I paid for the panel and shipping goodbye as well.
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2001 28TE, 6LP-STE, 1,337 hrs, 19X18 four-blade wheel.